Ratings & Reviews
Your Review
Resident Reviews
Review From Modern Message|Recommended: YesExcellent customer service the moment we entered. Everything promised from our initial visit was delivered. We initially visited on a Sat so we couldn’t see the 2 2.5 but when we returned Monday, we did.
response from property -Thank you so much for the 5-star review! We’re glad to hear you had an excellent experience from the moment you walked in. It means a lot to know that everything we promised during your initial visit was delivered, and that you were able to come back and tour the 2 bed 2.5 bath. We truly appreciate your kind words and look forward to having you as part of our community!
|Recommended: YesMy move-in experience has been absolutely wonderful. Sarah is incredibly kind and attentive, always taking care of any needs that arise. The entire process was efficient and quick. The building is clean, the tenants are welcoming, and the apartments are beautiful and well maintained. I am truly enjoying my tenancy here and look forward to continuing to do so.
Thank you for your wonderful 5-star review! We’re thrilled to hear that your move-in experience has been so positive and seamless.
We’ll be sure to pass along your kind words to Sarah—she truly takes pride in providing attentive and thoughtful service, and it means a lot to see that recognized.
It’s great to know you’re enjoying the cleanliness of the community, the welcoming atmosphere, and your apartment home. We’re grateful to have you as part of our community and look forward to continuing to provide you with a great living experience!
Review From Modern Message|Recommended: YesMall, groceries stores, amc , restaurants are all close by. Best place and community to stay. Pet friendly place. pool, garage , community events etc.
|Recommended: YesMoving is a hectic experience in general for most people gathering documents, and the expense. Sara, made the whole process of moving-in very easy by helping us navigate the application process, and keeping communications open.
Thank you Sarah for your bright smile, and helping us get situated, and the entire staff for making the process easier.
Review From Modern Message|Recommended: YesThe community has a very homey atmosphere to it. Everyone from the residents to the office and maintenance people are very nice and respectful. Love being here.
|Recommended: YesI’ve had a great experience living at Brandon Nexus Apartments. The community is clean, modern, and well-maintained, and the location is super convenient—close to shopping, restaurants, and main roads. The staff is friendly, professional, and always willing to help, which really makes a difference. Maintenance requests are handled quickly, and the atmosphere feels safe and welcoming. I truly enjoy calling this place home and would definitely recommend Brandon Nexus to anyone looking for a great apartment community.
Thank you so much for sharing your wonderful experience at Brandon Nexus Apartments, Joanna. We're thrilled to hear that you find our community clean, modern, and well-maintained, and that our convenient location enhances your living experience. Our team is dedicated to providing a friendly and professional environment, and we're delighted that their efforts have made a positive impact on your stay. It's fantastic to know that our prompt maintenance service and welcoming atmosphere contribute to your sense of safety and enjoyment. We truly appreciate your recommendation and are grateful to have you as part of our community. Your satisfaction is our priority, and we're committed to continuing to provide an exceptional living experience.
Review From Modern Message|Recommended: YesAlthough we haven’t been here long we love everything. The staff is super friendly and helpful. They are super quick when it comes to issues as well.
Review From Modern Message|Recommended: YesThird year resident. The staff is super friendly and helpful. It’s located in a great spot where there is a nice variety of stores, a nice trail, the highway. You are close enough to Tampa and St Pete but not directly in the city.
|Recommended: YesLiving at Nexus Apartments has been one of the most frustrating experiences I’ve ever had with a rental property. From the start, the leasing process was unprofessional. The leasing agent was rude and dismissive, and instead of honoring the apartment we originally selected, they switched us to a different unit without our consent — one that we strongly suspect was chosen because they could charge more for it.
The problems didn’t stop there. The building is extremely noisy — constant traffic from the street and loud neighbors makes it nearly impossible to relax or sleep. On top of that, the unit had ongoing pest issues, including cockroaches and ants, which were never properly addressed despite multiple complaints.
Overall, the combination of poor management, lack of respect for tenants, excessive noise, and unsanitary conditions makes this a place I cannot recommend to anyone. There are far better-managed communities that respect their residents, honor agreements.
Thank you for sharing your experience with us. We sincerely apologize for the challenges you've encountered at Nexus Apartments. Your feedback regarding the leasing process and unit assignment is concerning, and we regret any inconvenience this has caused. We are committed to addressing these issues, including the noise and pest concerns, to improve the living environment for all residents. Please reach out to our management team directly so we can work towards a resolution. Your satisfaction is important to us, and we hope to regain your trust.
|Recommended: NoDO NOT MOVE HERE — I’ve been living here just over a year, since then i’ve multiple issues with maintenance ac was broken for 2 weeks last year plus a leak in the master bathroom that is causing mold . PARKING IS A NIGHTMARE, i have had my vehicle towed here even though i am a resident, plus the tow company they contract with is a scam they wanted 275 to release a car that was held overnight. Complex constantly smells like weed, elevators and security doors broken on a weekly basis. The worst part about it is the management staff treats tenants like inmates rather than residents with the constant changing of policies. Only good thing is the location is near the mall, THATS IT For the same price you could live in an actual luxury apartment and not this dump.
|Recommended: YesSarah Sarah Sarah Thank you for everything you did I am so grateful I had you to help my experience finding my new safe home Absolutely effortless and not even a tad stressful Sarah is very up front and explains everything to the T. Seriously incredible proud to call this home and thank you for everything you do here in this community
Review From Modern Message|Recommended: YesLove the peace and quiet and friendly staff, everything was so easy flowing, I am so ready to live in such a great community and have peace of mind we are taken care of
Review From Modern Message|Recommended: NoHere is my issue. Although this is a decent place to live and I cannot complain about office staff or maintenance the simple fact that they show no loyalty towards tenants that have showed loyalty to them. My fiance has lived on this property for 5 years and it s time to renew and instead of leaving the rent as it is since they raisrd it every single year since he s been here they still want to keep raising it and for what raising There s been nothing else done to this apartment it is the same as it was when he got except for the fact that he actually paid to get the very nice ceiling fans installed and even paid for the fans. When I asked were there any specials if we wanted to move into a bigger apartment and just stay with the company I was told no but yet if I walked in off the street there would be Make that make sense.
Review From Modern Message|Recommended: YesNexus is a great place to live. The apartment complex is conveniently located near brandon mall, restaurants and grocery stores. The leasing office staff are friendly and attentive to the residents needs.
Review From Modern Message|Recommended: YesSo far the experience is great. Great neighborhood. Grocery stores , restaurants and mall in walkable distance. Food truck services is helpful.
Frequently Asked Questions
Nexus Brandon Apartments has an overall rating of 5 out of 5 stars, based on 272 resident reviews.
What percentage of residents recommend Nexus Brandon Apartments?
According to the reviews shown, 99.3% of residents recommend Nexus Brandon Apartments.
How do residents rate the staff at Nexus Brandon Apartments?
Residents rate the staff at Nexus Brandon Apartments at 5 out of 5.
How is maintenance rated by residents at Nexus Brandon Apartments?
Residents rate maintenance at 5 out of 5.
How is parking rated by residents at Nexus Brandon Apartments?
Residents rate parking at 5 out of 5.
